What are you puzzling over?
When problems first become wishes and then solutions ...
Over the past 15 years, we have regularly asked you how we can help you, what you would like us to do and what we can do (even better) for you. Your feedback, your initiatives and your suggestions for improvement are very valuable to us. They help us to adapt our range to your needs and fulfil your expectations. This has already resulted in many new solutions and products - we have compiled a small selection of these on this page.
We would be delighted if you would continue to share your wishes with us. You are welcome to inform us of these at any time. Thank you very much!
Submit your request now
Some of over 1,000 customer requests from recent years
"An energy chain that ends directly with a connector, e.g. from Harting.
This eliminates the end piece of the chain and reduces the space required."
Customer request: Energy chains connector
Our new product: Module Connect
The customised interface: the Module Connect is the concept of a new type of connector for connecting electrical cables, fibre optic cables and pneumatic hoses. As a cable connector, our modular plug-in connector is characterised by a space-saving, flat housing and is used wherever several or a large number of cables need to be connected in the smallest possible space.To the Module Connect
"Intuitive robot programming."
Customer request: Robot control system
Our new product: igus Robot Control
The robot control system, igus Robot Control, is the first choice to flexibly and efficiently solve automation tasks in the lower and medium performance range. Communication between the control system and the software of the same name takes place via Ethernet or Wi-Fi. In addition, the control system offers several interfaces via different communication protocols through integrated functions. The igus Robot Control enables simple and intuitive robot control and programming, making it easy to get started with automation.To the igus Robot Control
"Energy chains, which are both suitable for cleanrooms and ESD-compatible."
Customer request: Energy chains for cleanroom and ESD
Our new product: E6.ESD energy chain series
The new E6.ESD energy chain series is not only made of electrically dissipative ESD material, but is also cleanroom-compatible, low vibration and quiet. Thanks to the ESD material, static charges in the manufacturing processes of electronic components or assemblies are reliably prevented. The E6 series is available with inner heights of 29, 40 and 52mm and can be configured online.To the E6.ESD energy chain series
"A conductive filament for 3D printers would help me with prototype housings. With its electromagnetic compatibility behaviour, a housing made of such a filament would come very close to a housing made of aluminium or sheet metal. However, the conductive connection must then be low-resistance, ideally less than 10 ohms."
Customer request: Conductive filament for 3D printers
Our new product: ESD-compatible 3D printing materials
Our electrostatically dissipative laser sintering powders iglidur i8-ESD and iglidur i9-ESD are ideally suited for applications where ESD specifications are essential. Use them to prevent damage to electrical components and to manufacture antistatic components for machines that require ATEX certification. The materials are characterised by high rigidity, which means that the parts deform less under the same load. Like all other 3D printing materials from igus, the ESD powders contain solid lubricants that ensure low friction and eliminate the need for additional lubrication.To the ESD-compatible materials
"I would benefit from an app that allows me to take a photo of the part designation on the energy chain to obtain further information, such as possible separators or shelves, or be forwarded directly to the igus website."
Customer request: Photo app
Our new product: Spare parts recognition app
Finding the right spare part or recognising which component has been used can sometimes take some time. Technical details, data sheets and instructions are often also required for this; if these documents are not available, the time required is extended many times over. With our AI-supported spare parts recognition app, you can identify selected energy chains, cables, linear guides and plain bearings quickly and easily using a photo. You will also receive information about the product and can be redirected directly to the online shop if you wish.To the spare parts recognition app
Our new product: igusGO app
Experience a revolutionary way of searching for products with igusGO - our cloud platform with artificial intelligence. Simply take a photo of the existing application and igusGO will show you which igus products will help you in designing your application lubrication-free. The app also shows where there is more potential to improve your machine's technology and even reduce costs at the same time. You can find out more about applications that have already been optimised on comparable machines and go directly to the shop, where you can view further information and order or enquire directly.About igusGO
"How does igus deal with plastic waste that arises after installation or after use of the products? For example, when an energy chain is replaced by a new one, how does igus ensure that it is recycled correctly and does not end up in the environment?"
Customer request: Plastic recycling
Our new product: chainge recycling platform
To make the recycling of technical and industrial plastics particularly easy, we have launched the recycling platform chainge. On our platform, you can have plastics recycled from both igus products and products from other manufacturers. You also have the opportunity to buy and sell recyclates on our marketplace. The platform is rounded off by our network, which you can join as a recycling partner.To chainge
