Our services for you

With our motion plastics, we want to improve what moves. This applies not only to our products, but also to the wide range of complementary and sometimes unique services. From the unbeatable guarantee of igus products, and our free in-house exhibitions directly on site, up to specific tests according to your requirements. We are always happy to work with you and support you reliably. Find out now about our free offers for your applications:

Product services Digital services Information services Customer services

Product services

Up to 4 years guarantee on igus products

We offer you a guarantee on all our motion plastics products with service life calculation, based on almost 40 years of experience and tests in our test laboratory.

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Proven, predictable, tried and tested - the igus test laboratory

Would you like to know which igus solution is available for you? Can't find your application in our Long Life Calculator? We will test your case free of charge in our test laboratory.

Get to know the test laboratory

Free (customised) samples

We equip you with igus samples, which you can then experience up close. Huge motion plastics sample box, customised sample box or other product samples.

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Service on site - we are on the road for you

Experience our products up close and let us advise you. We can come to you with our roadshows, you may visit us at one of the worldwide trade shows or at our physical-virtual trade show.

More about igus on the road

Fast, reliable and worldwide delivery

We have over 247,000 products in stock, ready to ship within 24 hours. Worldwide through a network of 37 branches and partners in over 80 countries.

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iform toolmaking - everything from a single source

Precise tools are the prerequisite for high-quality components. We at igus manufacture the tools for our injection moulding in our own in-house iform tool shop.

More about iform

Digital services

igusGO app

With our igusGO app, you can discover the optimisation potential of your applications and machines in just a few seconds - thanks to artificial intelligence. Simply take a photo of your existing application and its environment with igusGO, the AI analyses your photo and shows you which motion plastics you can use to optimise it and make it lubrication-free. You can easily improve your technology and save costs at the same time.

More about igusGO

iguverse

With our industrial metaverse, we bring sales and engineering into virtual reality. Use the digital parallel universe of igus as a collaboration platform to create prototypes, develop products and present new applications using digital twins. This allows you to save time, costs and resources in the development, optimisation and maintenance of products.

More about the iguverse

Configurators

Configure your product exactly the way you need it for your application. Our online tools provide you with suitable equipment so that you can put together your desired product quickly and easily. You can tailor our motion plastics products to the requirements of your application. Simply use our various online tools.

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igusFinder AI assistant

With the new AI assistant from igus, you can quickly find the right solution to your problem or challenge. Simply enter text, image or website - the igusFinder will recognise your challenge and show you solutions that have proven themselves with our customers. Upon request, you will be shown the appropriate products, technical details and direct contact to our experts.

More about the igusFinder

Augmented Reality

A virtual model of your design offers a number of advantages. Such a digital twin gives you greater transparency and planning security. It also allows you to recognise errors at an early stage, which significantly speeds up the design process. Augmented reality is your cost-effective and time-saving way of getting started with Industry 4.0.

More about augmented reality

enjoyneering

Engineers are often naturally curious and have a strong urge to explore. By playing and experimenting with new technologies and ideas, innovative solutions and products are created that push the boundaries of what is possible and open up new perspectives. It is precisely this urge to play and experiment that we encourage with enjoyneering in order to enable outstanding achievements in the industry in a playful manner!

Get to know enjoyneering

Information services

With our motion plastics news you will always be up to date and never miss any news about igus and our products. You will receive our newsletter by e-mail once a month.

Subscribe to the newsletter

White paper

In our white papers you will find detailed information, in-depth expertise and valuable tips on all aspects of our innovative motion plastics products - from drive technology to gears.

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Product catalogues

In our product catalogues you will find the most important information about our motion plastics solutions. Compact and clearly organised for each product area, with many application examples.

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CAD database

We offer you access to a wide range of CAD data for our products via our CAD database. We make these available to you in our library in 2D and 3D as well as in various formats.

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Downloads

In our download portal, we offer you a variety of files that you can download free of charge. In the portal you will find brochures, instructions, data sheets, factsheets and much more.

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Assembly instructions

Are you looking for instructions and demo videos on how to assemble, install or adjust our motion plastics? We have compiled an overview of assembly and operating instructions for you.

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igus® academy

We offer free online seminars on all aspects of our motion plastics, where our experts cover many topics: recycling, material science, project planning, assembly aids and much more.

Go to igus Academy

igus blog

We would like to share our knowledge and expertise on a wide range of products, sectors and topics with you. You can find comprehensive information and practical tips in our blog.

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Customer services

Contacting igus

Do you have any questions or suggestions for improving our motion plastics products? Would you like to share your opinion or criticism with us? Then please feel free to contact us at any time. We are at your side with help and advice in various ways.

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Customer feedback program

Take part in the igus® customer feedback program. Share your experience and help us shape the future of our digital products. We look forward to hearing your views and finding out how we can meet your requirements better. Your contribution is decisive - let's move forward together.

Give feedback now

yes - Young Engineers Support

With our Young Engineers Support (yes), we assist pupils, trainees, students and lecturers with their projects. Our support ranges from consultations and free samples to sponsorships. We also offer school and student groups the opportunity to visit our production facility in Cologne-Lind.

To the Young Engineers Support

myigus

myigus offers you numerous advantages that allow you to place your order even faster and more effectively: you are shown the right contact person for your requirements immediately. You will have access to all your previous enquiries and orders. You save yourself the trouble of filling out enquiry and order forms. There are many more myigus advantages!