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After selection of your ZIP code, we designate the relevant staff to attend to you at once.

Customer feedback program

Take part in the igus® customer feedback program. Share your experience and help us shape the future of our digital products. We look forward to hearing your views and finding out how we can meet your requirements better. Your contribution is decisive - let's move forward together.

Exclusive insights and influence

By participating in our user program, you have the unique opportunity to influence the development of our digital products and services. Your contributions will have a direct impact on the design and functionality of our product range, and ensure that your preferences and needs are taken into account.

Direct communication and personal support

As a participant, you can communicate with our product development team and ask questions about our digital products and services, express concerns and give feedback.

Shaping the future of digital products with us

You are involved when it comes to the direction of our future offerings. Your feedback and ideas will play a crucial role in how our digital products and services are developed to better fulfil your needs.

Our program in detail: insight into our approach

Clickable prototypes

We will provide you with a link that grants you access to our clickable prototypes, where you can test our digital solutions interactively and independently. We will use your feedback to work on implementing your requirements in an iterative process.
There are no right or wrong answers - it's all about receiving and your honest and unfiltered feedback and putting it into practice.

Surveys

We will send you surveys on the digital topics and products from igus that you encounter on a daily basis to incorporate your expert opinion into our design processes. We are aware that if we want to become better at solving your problems, we need to take your point of view as a basis.

Online interviews

In online interviews, you will have the opportunity to share your personal wishes and suggestions for improvement with our specialists. In these interviews, we will collect direct feedback and have the opportunity to discuss and analyse in-depth problems.

Let's shape your digital igus® experience together

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For more information on the processing of my data, please refer to the data protection information.