Service and guarantee

Your advantages at a glance:

RBR chain assembly
Chain assembly
Chain assembly
Passenger boarding bridge chain assembly
Chain assembly at night
Chain assembly delivery

Simply have old energy chains recycled

Logo recycling program chainge

igus® Services in detail**

New installation

New e-chain installation
  • Recording the conditions on your construction site
  • Planning and assembly coordination
  • On request, organisation of the installation aids (e.g. scaffolding, lifting platform, mobile crane, lifting gear, traverse, ...)
  • Fast and error-free installation of the complete energy chain system on site at your plant
  • Commissioning and system guarantee

Modernisation/conversion/retrofitting

e-chain installation in a gantry crane
  • Free measurement on site
  • Project planning and detailed quotation
  • Planning and installation coordination
  • Dismantling of the existing system on request
  • Installation and commissioning of the complete energy chain system
  • Maintenance service / system guarantee

Inspection

igus inspection service
  • Assessment of the technical condition of the e-chain®, guide trough and cable
  • Inspection of mechanical functions and route end points (test run)
  • Assessment, measurement and evaluation of the wear condition
  • Check for blockages and obstacles
  • Determination of repair and maintenance requirements
  • Reporting defects and risks
  • Advice on the measures to be taken/optimisation proposals
  • Documentation in the checklist/inspection report

Maintenance

e-chain maintenance
  • Assessment of the technical condition of the e-chain®, guide trough and cable
  • Inspection of mechanical functions and route end points (test run)
  • Assessment, measurement and evaluation of the wear condition
  • Check for blockages and obstacles
  • Removal of impurities (coarse foreign bodies) that could impair the functional safety of the energy chain system
  • Checking screw connections and torques (spot checks)
  • Readjustment of the cable/adjustment of the strain relief (if necessary)
  • Minor repairs, e.g. replacement of defective or missing crossbars
  • Notification of defects and risks
  • Advice on the measures to be taken/optimisation proposals
  • Documentation in the maintenance manual/test report

<br />Intelligent condition monitoring: i.Sense

igus condition monitoring with smart plastics
  • i.Sense: [Sense = GefĂĽhl] Describes the area of igus® condition monitoring
  • Records the machine status regularly or permanently
  • Avoids crashes by switching off quickly
  • Data recording via modules
  • i.Sense EC.P: Pull/push force detection for energy chain
  • i.Sense EC.B: Breakage detection for energy chain
  • i.Sense CF.P: Tensile force monitoring of the cable

<br />Predictive maintenance: i.Cee

Predictive maintenance with smart plastics
  • i.Cee: [Cee, abgeleitet von see = sehen] Describes the area of predictive maintenance from igus®
  • Predicts maintenance with pinpoint accuracy
  • prevents downtime or loss of quality
  • wide range of input options (Siemens PLC connection, integrated EC.W/EC.IM acceleration sensors, OPC UA server, ...)
  • Customised output channels (IoT CloudDashboard, local HTTP dashboard, SMS, FANUC FieldSystem integration, ...)

Consulting

I look forward to answering your questions

Michael Berteit
Michael Berteit

Verkaufsleiter Engineering Projekte und Montage Service

+49 2203 9649 7439Write e-mail

Shipping and consultation